"The communication was awful"

My husband had a planned operation for a brain tumour on a Friday morning. All went to plan, the doctor phoned to tell me, which was good. That's when it started to go downhill.

No one ever phoned to keep me informed, so unless I rang I was not told anything on his progress, and you don't like to keep ringing staff as they are really busy, but you do need to be informed about a loved one.

My husband phoned on a Tuesday morning to say he had a scan, all was good, and he was being discharged. No one phoned all day to actually tell me this, and as my husband was a bit confused, I didn't know what to believe -  we live 150 miles from the hospital, so you cannot just up and go.

I had to ring the hospital to find out he was being discharged that evening at 5 p.m. on a dark, cold night. They sent him home via hospital transport. The communication was awful. We are under an immense amount of stress as it is without this. Very annoyed