Care Opinion

Happy with the care I've been getting so far

Posted By Matdw53

"Happy with the care I've been getting so far"

About: Craigavon Area Hospital / Trauma Ward

(as a staff member posting for a patient/service user),

I have honestly been very happy with the care that I have been getting so far the only word that I have to describe it is amazing.

The staff have been just immense like they are so kind check up on me every hour like always asking me do I need anything or if I have any problems, even answering questions about my treatment, they have been great. I'm really thankful.

The food in the hospital has not been the best, I like the menu system but at times I've found quality is poor.

Apart from that there have been no major issues really happy enough with what I have seen

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Responses

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Southern Health and Social Care Trust

Submitted on 19/12/2022 at 13:17
Published on Care Opinion at 13:17

Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I am sorry you were disappointed with the food and I have passed your comments to the Catering Team. Patient menus are reviewed regularly and feedback is taken into consideration as part of the review process.

I wish you a speedy recovery.

Response from Rachel Jameson, Ward Sister, Trauma Ward, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 2 years ago
Rachel Jameson
Ward Sister, Trauma Ward, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Submitted on 19/12/2022 at 14:19
Published on Care Opinion at 14:19

Hi,

My name is Rachel and I am the Ward Sister on the Trauma Ward. Thank you for taking the time to share your feedback. I am so glad to hear that your care on the ward has been amazing and that you feel well looked after. I will be sure to share your feedback with the staff on the ward.

I wish you a speedy recovery.

Best wishes,

Rachel

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