Care Opinion

Out of Hours - fantastic service

Posted By K35507

"Out of Hours - fantastic service"

About: Douglas Street Community Health Clinic Lanarkshire Community Services / GP Out of Hours service

(as a parent/guardian),

I had to take my son to an out of hours appointment yesterday and found the service fantastic.

Despite the pressures the NHS are facing he was seen promptly for a symptoms which could have been, but was fortunately not, a medical emergency.

The staff were all very helpful, friendly and professional.  Dr Saleem was wonderful with my son, ensuring he was comfortable and was very thorough with his examination.

We were reassured with the diagnosis and given treatment and referred for further treatment with the GP. 








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Responses

Response from Pamela Buddy, Service Manager, Out of Hours Service, NHS Lanarkshire 2 years ago
Pamela Buddy
Service Manager, Out of Hours Service,
NHS Lanarkshire

Submitted on 04/01/2023 at 15:26
Published on Care Opinion at 15:26

picture of Pamela Buddy

Hi sorry to hear your son was unwell and required to see a doctor in the OOH service.

Many thanks for taking the time to comment on Care Opinion of the excellent care and attention you received by Dr Saleem and the staff in the OOH service when your son was unwell.

We will pass on your comments to the team and I hope your son's condition is improving.

Take care, Pamela.

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