Care Opinion

Excellent care in Orthopaedics

Posted By moidam18

"Excellent care in Orthopaedics"

About: Musgrave Park Hospital / Children's Orthopaedics and biologics

(as a service user),

Thank you to all the staff who I came in contact with in the outpatient, day of surgery, theatres and aftercare, especially OT, following my recent hand surgery. 

Ms Thompson and her team are professional, personal and kind in all they do. Every interaction from the administrative, support and professional staff was of a high standard and all should be very proud of the positive impact these had on me at a time when vulnerable.

Thank you so much. 

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Responses

Response from Julie Bray, Service Improvement & Governance Lead, Occupational Therapy, BHSCT 2 years ago
Julie Bray
Service Improvement & Governance Lead, Occupational Therapy,
BHSCT

I work with all the Occupational Therapy staff in the Belfast Trust to make our service to you the best it can be.

Submitted on 01/02/2023 at 16:09
Published on Care Opinion at 16:25

picture of Julie Bray

Thank you for taking the time to leave this lovely feedback. We appreciate hearing about our staff and the care they have provided to you. I will pass this onto the Occupational therapy team!.

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Response from Seamus O'Brien, Senior Manager , Withers Orthopaedics area, Belfast Health and Social Care Trust 2 years ago
Seamus O'Brien
Senior Manager , Withers Orthopaedics area,
Belfast Health and Social Care Trust

Submitted on 08/02/2023 at 17:09
Published on Care Opinion at 17:48

Thank you so much for taking the time to post such lovely comments about your patient experience at Musgrave Park Hospital.

Ms Thompson is a much respected surgeon colleague who provides high quality surgical care and follow-up. I am genuinely pleased that you experienced high quality professional care from all staff involved. This is exactly what the staff come to work (every day) to provide.

In tandem with Julie Bray can I also thank you also for the positive comments on the occupational therapy team. Please do not underestimate the morale boost that positive feedback such as this provides for the 'entire' team.

We are here if you need us again.

Dr Seamus O'Brien, Senior Manager, MPH

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