"I couldn’t fault my care"

About: Pilgrim Hospital / Day Surgery Unit Pilgrim Hospital / Trauma and orthopaedics

(as the patient),

Immersive Reader

I went into Pilgrim for a total hip replacement. I was a bit nervous, but was in so much pain I couldn’t wait to get this over with.  

I had seen the consultants previously and they were very caring and put me at ease. I went into the Day Case Ward to wait for my theatre time where everyone was kind and helpful.

I went down to theatre, where the anaesthetist told me I was having an epidural, which I wasn’t expecting. The whole thing was perfect and I felt as though I was floating. I would advise anyone to have an epidural if it was offered.

From there I went to Recovery, where everyone was so lovely. I had to wait for a bed to become available on 9th floor for a couple of hours and the girls in there were so helpful, especially a nurse called Abbie who really went out of her way to make me comfortable.  

I was taken to 9th floor Orthopaedic Trauma ward after about 3 hours and was given a room with a bathroom. 

I couldn’t have been looked after any better there, from the cleaners, the ladies who brought my food and all the nurses on there.  I was given pain relief regularly  I also saw two occupational therapists and two physios.  Everyone was lovely. I couldn’t fault my care in this hospital and would recommend it to anyone.

I will be going back for more physio soon. I have continued to improve every day 

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Responses

Response from Sean East, Site Lead Physiotherapist, Physiotherapy, United Lincolnshire Hospitals NHS Trust 2 years ago
Sean East
Site Lead Physiotherapist, Physiotherapy,
United Lincolnshire Hospitals NHS Trust
Submitted on 17/03/2023 at 11:00
Published on Care Opinion at 11:10


Immersive Reader

Thank you so much for your kind words. It is great to hear that you had such a positive overall experience and especially that the Therapists that were involved in your care assisted in this. Good luck with your recovery and your on going Physiotherapy.

  • 1 person thinks this response is helpful
Response from Samantha Goy, Trustwide Matron for Theatres, Pain, Daycase & Pre Assessment, United Lincolnshire Teaching Hospitals NHS Trust nearly 2 years ago
Samantha Goy
Trustwide Matron for Theatres, Pain, Daycase & Pre Assessment,
United Lincolnshire Teaching Hospitals NHS Trust
Submitted on 21/03/2023 at 10:25
Published on Care Opinion at 10:25


Immersive Reader

Dear Dan2011

Many thanks for your positive review of your care in Pilgrim Hospital. We always strive to deliver a high standard of quality care and are so pleased that you felt you received this. I wish you well in your ongoing recovery.

Kind regards

Sam

  • 0 people think this response is helpful