I took my dad to Royal Alexandra Hospital (RAH) Minor Injuries Unit due to a shoulder injury, where he was cared for with compassion, kindness and dignity.
The department was clean and tidy. My dad has hearing difficulties and mobility issues and the triage assessment nurse Louise took this into consideration when communicating with my dad. She assessed my dad and after this provided analgesic for him as we would have to wait to be seen by a Doctor. This really demonstrated her kindness and compassion.
The Doctor we saw Dr Nayek was quick and efficient and showed a great deal of kindness to my dad, which we both really appreciated. The X-ray technician was also great with dad.
Huge thank you to these people for making a difficult and painful time for my dad so much better. Although the full process took 4 hrs to complete, the care my dad received was absolutely brilliant. Big thank you!
"Kind compassionate care RAH Minor Injuries Unit"
About: Royal Alexandra Hospital / Accident & Emergency Royal Alexandra Hospital Accident & Emergency PA2 9PN
Posted by Phil2070 (as ),
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