Care Opinion

Efficient blood test

Posted By yellowsg54

"Efficient blood test"

About: Lagan Valley Hospital / Lisburn Phlebotomy Hub

(as a service user),


Reception

Reception


I attended the Lisburn Phlebotomy Blood Clinic for a blood test.  The booking of the test was very efficient and the blood test which took only a few minutes was carried out very professionally and efficiently by the the nurse Janie! 

Appointments

Appointments


Transport

Transport


Environment

Environment


Staff skills

Staff skills


Staff attitude

Staff attitude


Attending the Clinic avoid me attending the hospital for this  blood test and saved me a lot of  time  and effort. In addition to this I was able to park conveniently to the Clinic without having to incur parking costs. 

I was extremely impressed with this service which has to be the way forward for efficient blood testing for patients and staff.

I was extremely impressed with this service which has to be the way forward for efficient blood testing for patients and staff.  Well done NHS!!

Team work

Team work


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Responses

Response from Alison Warwick, Service Manager, South Eastern Health & Social Care Trust nearly 2 years ago
Alison Warwick
Service Manager,
South Eastern Health & Social Care Trust

Submitted on 30/06/2023 at 09:11
Published on Care Opinion at 09:11

Thank you for taking time to post this lovely compliment. I am so pleased that your experience with us was positive and you found the service to be efficient.

I will pass your message to Janie and team who will also be delighted to receive your feedback - their aim each day is to make life easy and as pleasant as possible for their patients.

Thank you once again and best wishes.

Alison, Service Manager

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