Care Opinion

Cloughreagh House

Posted By Cloughreagh

"Cloughreagh House"

About: Cloughreagh House

(as a staff member posting for a patient/service user),

Cloughreagh has been terrific, it's a magnificent place.  I cant believe how much it has done for me, its the best time I've had for a while. 

The food, the service , and the staff have all been good. 

I had been in/out of hospital a few times recently and found it an extremely busy environment. Cloughreagh has been relaxing and I appreciate that the staff here have taken the time to talk and have empathized with me, i also got a chance to rest and recuperate. I also benefited from the social side of being in Cloughreagh talking to other residents.   I am now getting ready to go home in a few days  with a package of care in place to support me and I am also hoping to get a place in daycare.  The Social Worker has been good to me.

I appreciate that the staff here have taken the time to talk and have empathized with me.

My life has improved 100% from my stay in Cloughreagh. 

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Responses

Response from Kate McBeth, Residential Care, Adult Community Services Directorate, Southern Health and Social Care Trust about a year and a half ago
Kate McBeth
Residential Care, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 12/09/2023 at 14:31
Published on Care Opinion at 14:31

Thank you so much for sharing your story on Care Opinion, I am delighted that you benefited from your time in Cloughreagh House. It is great to hear that you feel your life has improved greatly from the experience and I sincerely hope you get a pace in Daycare very soon.

I will share your lovely feedback with the staff team, it is always nice to hear that we provide a good service, however we also actively seek feedback so that we can make service improvements.

Thank you again and wishing you continued good health.

Kind Regards

Kate Mc Beth

Manager

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