"Abysmal Patient Care"

Posting on behalf of an elderly relative who has suffered with severe back problems for the past six years. They feel they weren’t taken seriously in the slightest by the GP, even turned the appointment around to be about the GP's health on a few occasions.

My relative felt completely disregarded and as if their pain and discomfort was not being taken into consideration at all. He felt as though he wasn’t being taken seriously and as though his GP was saying that the ongoing pain is simply just in his head.

It took a lot for us as a family to convince him to go to the doctors in the first place as he has a genuine fear of medical practices, and now we as a family genuinely believe we won’t be able to get him to see another doctor after the kind of treatment he received here, which we feel was disgraceful.