"Heart attack experience"

About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB University Hospital Hairmyres / Coronary Care Unit University Hospital Hairmyres Coronary Care Unit G75 8RG

Posted by RayFaeTroon (as the patient), 16 months ago

I had a third heart attack 2 days ago, and an ambulance quickly arrived.
I was taken to Hairmyres where I was promptly attended to. Then taken up to the CCU. My images below reflect better than words..
Transport

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Waiting time

Liquid

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Responses

Lise Axford

Chief of Nursing, University Hospital Hairmyres,

NHS Lanarkshire

Submitted on 27/10/2023 at 19:54

Published on Care Opinion at 19:54

Dear RayFaeTroon
Sorry to read that you have had a third heart attack. I hope that you are recovering well.
I appreciate you taking the time to share these pictures and inform us that the ambulance arrived quickly and you were promptly attended to. I have looked through the images and it appears that you freceived good care from the team.
Thank you for taking the time to feedback and for making me smile with the pictures RayFaeTroon.
Kind regards to you and thank you
Lise

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David King

Patient Experience Coordinator, Corporate Affairs,

Scottish Ambulance Service

Submitted on 30/10/2023 at 05:30

Published on Care Opinion at 05:30

Dear RayFaeTroon
Thank you for sharing your story. It must have been a very worrying time for you so it is nice to see that you are satisfied with the care that you received.
If you would like me to pass on your thanks to the ambulance crew may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name and the address and date we attended.
I do hope you are recovering well.
Kindest regards
David

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Update posted by RayFaeTroon (the patient) 16 months ago

I would but I am very confused as I thought this was for all the NHS.
Would you please be so kind as to forward on?

David King

Patient Experience Coordinator, Corporate Affairs,

Scottish Ambulance Service

Submitted on 03/11/2023 at 12:19

Published on Care Opinion at 12:19

Dear RayFaeTroon
This is for all the NHS but I am unable to identify the crew to pass on your thanks without this information.
Kindest regards
David

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