Care Opinion

It was so convenient, quick and painless

Posted By Pnh39

"It was so convenient, quick and painless"

About: Lagan Valley Hospital / Lisburn Phlebotomy Hub

(as the patient),

I attended the Phlebotomy Unit at Lisburn today for the first time to have my bloods done prior to my surgery.

I liked the location and there was ample parking just outside the portacabin. I was greeted by a really pleasant, friendly member of staff who had my bloods done and dusted in a few minutes. She also had time for a chat during the procedure. I really hope this facility is here to stay as it was so convenient, quick and painless.

Can’t rate it highly enough. Thank You

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 16 months ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 13/11/2023 at 17:42
Published on Care Opinion at 17:42

picture of Conor Campbell

Dear Pnh39

Thank you for sharing the story of your experience.

It is great to know how well looked after you felt in the care of the team at Lisburn Phlebotomy Hub.

I have shared your positive feedback with the team who are glad to know that you had a good experience when attending to have bloods taken.

Best wishes

Conor

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