My daughter recently underwent a procedure to create space for her braces at the orthodontics clinic. From the moment we walked in, we were greeted by a friendly and professional receptionist. The entire experience, from interacting with the fantastic nurses, the orthodontic team, the anaesthetist, and the surgeon, to the aftercare team, was exceptional. Every step of the way, my daughter received exemplary care and was treated with the utmost respect.
The team was thorough in their approach, taking the time to explain every aspect of the procedure to my daughter. They provided clear instructions, ensuring she was well-informed, and also took the initiative to reassure me as a parent. The entire staff demonstrated a first-class and superb level of professionalism. I particularly want to commend the aftercare lady. She is truly a godsend and deserves recognition, perhaps even a medal.
The teamwork displayed by the entire staff was nothing short of fabulous. The aftercare and support were excellent, and the documents provided were clear and comprehensive. Before any procedures or agreements were made, everything was explained thoroughly, including details about medications and self-care. Thanks to their efforts, I couldn't have asked for a more anxiety-free environment for my daughter's treatment.
"The teamwork displayed by the entire staff was nothing short of fabulous"
About: Royal Cornwall Hospital (Treliske) / Orthodontics Royal Cornwall Hospital (Treliske) Orthodontics TR1 3LJ
Posted by wateryd65 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Lucie Baker