Care Opinion

I was met with warmth and understanding.

Posted By newmummy25

"I was met with warmth and understanding."

About: Community Child Health / Breastfeeding Peer Support Volunteers

(as a service user),

In the early days of motherhood, navigating breastfeeding as a first-time mom can feel overwhelming. However, thanks to the incredible support from Nicola, my experience was transformed into one of empowerment and joy. From the moment I entered the peer-to-peer support group, I was met with warmth and understanding. I found myself embraced in a safe environment where I could freely express my concerns and seek guidance. 

Nicola’s expertise and gentle guidance helped me to overcome initial challenges and build my confidence as a breastfeeding mother. Her personalised tips and encouragement empowered me to trust my instincts and cherish the beautiful bond I shared with my little girl. Through regular check-ins and compassionate support, Nicola became not only a trusted advisor but also a cherished friend on my breastfeeding journey.

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Responses

Response from Gemma McBride, Infant Feeding Lead, Health Visiting Team, Belfast HSCT 12 months ago
Gemma McBride
Infant Feeding Lead, Health Visiting Team,
Belfast HSCT

Submitted on 22/03/2024 at 09:28
Published on Care Opinion at 09:28

Thank you so much for your thoughtful and beautifully written feedback. We are delighted that you felt so well supported by Nicola at our Breastfeeding Support Group in Belfast Trust. We whole heartedly believe that good breastfeeding support can make a world of difference to a mother's breastfeeding experience, and your story captures that perfectly!

Thank you for sharing. We hope you and your baby continue to thrive together on your breastfeeding journey.

Kindest regards,

Gemma McBride.

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Response from Melanie Fitzgerald, Volunteer Team Lead, Volunteer Services, Belfast Trust 11 months ago
Melanie Fitzgerald
Volunteer Team Lead, Volunteer Services,
Belfast Trust

Submitted on 22/04/2024 at 12:23
Published on Care Opinion at 12:24

picture of Melanie Fitzgerald

Hi newmummy25,

Thank you for sharing your lovely feedback regarding the Breast Feeding Peer Support Group and your experience with Nicola.

It is so wonderful to hear how Nicola contributed so positively to your new mother journey and we will be delighted to share this feedback with her.

Best wishes, Melanie

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