"What recourse of action do I have?"

Dear Socrager

I am very sorry to hear that you have been having ongoing issues with your health since January and are no further forward in finding out what is wrong. I can only imagine how frustrated and distressed you must feel.

As you describe there are different pathways that our patients can follow, GP for concerns over ill health to allow full review/assessment and initiation and management of treatment and in your case referral to cardiology, or attending the Emergency Department for management of acute episodes that cannot be managed/treated by GP services. Staff in the Emergency Department assess you and determine if it is safe to discharge you or consider admitting you if you require urgent treatment/intervention.

You describe in your post ongoing concerns for your health, please may I encourage you to continue to access your GP and or if required the Emergency Department if you need emergency treatment whilst you are waiting on your appointment. Your GP can submit up to date information with your original referral which may determine that you need to be seen more urgently within Cardiology Services. While there are waiting lists to be seen via the cardiology specialist teams vetting does take place to try and ensure those individuals who require urgent attention are seen as soon as possible.

Kind Regards

Kirsty

Dear Socrager

Thank you for contacting and sharing your concerns regarding your ongoing chest pain. I am sorry to read that you have been suffering pain for several months and that medical staff are unable to establish the cause.

I see that you have had a CT scan and awaiting the results of this as well as waiting to see a cardiologist. I would suggest that you contact your GP as they will be able to see if the CT scan has been reported on. They should also be able to assist you in terms of the cardiology referral.

Ongoing pain is very debilitating and I can understand the stress that this must be causing. It is important that you seek the support of your GP to understand treatment options and the plan going forward.

We can also look into your care journey if you would like to contact patient affairs on 01355 585325 or PatientAffairs.Hairmyres@lanarkshire.scot.nhs.uk

My apologies are extended to you in terms of the distress you are under. I hope that your GP is there to support you and of course, happy to review your plan of care.

Kind regards

Lise

Dear Socrager

Thank you for contacting and sharing your concerns regarding your ongoing chest pain. I am sorry to read that you have been suffering pain for several months and that medical staff are unable to establish the cause.

I see that you have had a CT scan and awaiting the results of this as well as waiting to see a cardiologist. I would suggest that you contact your GP as they will be able to see if the CT scan has been reported on. They should also be able to assist you in terms of the cardiology referral.

Ongoing pain is very debilitating and I can understand the stress that this must be causing. It is important that you seek the support of your GP to understand treatment options and the plan going forward.

We can also look into your care journey if you would like to contact patient affairs on 01355 585325 or PatientAffairs.Hairmyres@lanarkshire.scot.nhs.uk

My apologies are extended to you in terms of the distress you are under. I hope that your GP is there to support you and of course, happy to review your plan of care.

Kind regards

Lise