"Accessible toilet which is inaccessible"

The new Broadford Hospital on the Isle of Skye opened in March 2022 and the one accessible WC for outpatients has a sliding door (it should have an outward opening door). When the sliding door is actually working (a very rare occurrence) the door does not slide open far enough to be able to admit a wheelchair, so it isn't accessible. The sliding door mechanism fails frequently so no one (even non disabled people) can use the toilet because it is almost permanently 'Out of Order' and telling people to use the toilet opposite.

The toilet opposite is a Changing Places Toilet which is not suitable for independent wheelchair users as it has a room layout designed solely for profound and multiply disabled people to be assisted by one or two carers and does not have the necessary corner layout for independent wheelchair users.

When is the so-called accessible WC going to be given an outward opening door (which is what it should have) and become accessible to independent wheelchair users? What a waste of public money to provide a WC that can't be used and seemingly do nothing to resolve this issue!

NHS Highland, you assess us independent wheelchair users as needing a wheelchair specific to our needs, and you provide it, but you don't seem to consider that you have any responsibility to provide sanitary facilities on your premises that the independent users of these wheelchairs need, or can use independently. Why not? You have obligations under the Equality Act 2010 not to discriminate against disabled people.

Please address and sort this out properly, and quickly, in order to ensure that you welcome independent wheelchair users as equal and included patients rather than ignoring their needs.