Care Opinion

Made sure I had a positive birth experience

Posted By Emzcos

"Made sure I had a positive birth experience"

About: Maternity / Labour Ward / Delivery Suite

(as a service user),

I recently give birth in the Ulster Hospital and the staff were amazing and made sure I had a positive birth experience. My birth didn’t go to plan in that I ended up needing the labour ward rather the man home from home as I had planned. But between the staff in maternity and labour ward, they were all fantastic.

Unfortunately with the whirlwind of childbirth I didn’t catch everyone’s name. The student midwives were fantastic also and are going to make brilliant midwives - Hannah was involved in the delivery of my baby and was amazing and Annie looked after me so well the day after. Another midwife stayed with me and my husband between labour and before returning to maternity and took so much care to detail to ensure I had skin to skin band to give me a chance to breastfeed.

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 9 months ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 05/06/2024 at 12:10
Published on Care Opinion at 12:10

picture of Conor Campbell

Dear Emzcos

My name is Conor Campbell. My position is Senior Manager, Assurance and Improvement with a leading role in improving the service user experience - which includes responding to any person who tells their story through Care Opinion in order to help the organisation learn and improve.

Thank you for sharing the story of your experience in the care of Ulster Hospital Maternity Services.

It is great to learn that your quality of care and experience has been of the standard that we aspire to.

It is so important to be looked after with expertise and compassion and our teams at Ulster Hospital Maternity Services have certainly shown themselves to be a shining example in this regard.

I have shared your positive feedback to Hannah, Annie and the team who greatly appreciate your kind words and are glad to know that their contributions have been so positive and helpful to you.

I wish only the best for you and your little one going forward.

Best wishes

Conor

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