Care Opinion

I find the staff very caring, friendly & put patients at eas...

Posted By controllerqr65

"I find the staff very caring, friendly & put patients at ease."

About: Whiteabbey Hospital / Ward 3 Rehabilitation Unit

(as a service user),

I have been to several other hospitals before I came to Whiteabbey for Rehab.

I find the staff very caring, friendly and always put patients at ease.

The food there is good , always a selection to choose from. I always enjoy my meals. The ward is kept very clean and tidy, the cleaners are around all the time.

I have been very well cared for. The staff have all helped me so much and when I have been feeling my mood low they listen to me and put me at ease.

I am so thankful to them all. I have found Whiteabbey hospital so calm and I am very satisfied with all my treatment.

With many thanks

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Responses

Response from Claire Bond, Lead Nurse Community Hospitals, Community Care, NHSCT 9 months ago
Claire Bond
Lead Nurse Community Hospitals, Community Care,
NHSCT

Submitted on 30/05/2024 at 12:21
Published on Care Opinion at 12:21

Dear controllerqr65,

My name is Claire Bond and I am the Lead Nurse over Whiteabbey Ward 3.

Thank you for taking the time to share this story, especially at a time when you have been unwell.

I am glad to hear how the staff have created a calming environment for you and how you have felt well cared for. I will share this with all the staff.

I hope you continue to recover well

Warmest wishes,

Claire

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