Care Opinion

Amazing, Empathetic, Professional Team

Posted By SMCN43

"Amazing, Empathetic, Professional Team"

About: Craigavon Area Hospital / Dermatology

(as a service user),

I was recently red flagged for a skin lesion and the entire team at CAH Dermatology were exceptional. Their caring nature, empathetic listening skills and quick nature of treatment was amazing.

A heartfelt thank you to Alison in the Dermatology Red Flag team and to Gail, the dermatology secretary. I am forever grateful for you listening to me and everything you explained. You both assisted me so much.

Thanks also to Dr Reid for her quick treatment and wonderful way of explaining the situation.  I cannot thank you all enough. You are a credit to the Trust. 

Appointments

Appointments


Staff skills

Staff skills


Staff attitude

Staff attitude


Treatment

Treatment


Involved in decisions

Involved in decisions


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Responses

Response from Carrie McCann, Dermatology/TVN Manager, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 9 months ago
Carrie McCann
Dermatology/TVN Manager, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 07/06/2024 at 12:13
Published on Care Opinion at 12:13

Hi,

Thank you for sharing your positive experience with us, we are delighted you are happy with the care and service you have received.

I will share this with Dr Reid and Gail.

Best wishes,

Carrie

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