"Dehydration during early pregnancy"

About: New Victoria Hospital / Out-of-hours GP service

(as a service user),

I was very sick with vomiting during early pregnancy when I attended out of hours (towards the end of May) after being referred from NHS 24, which had led to dehydration.

I have schizophrenia and can find hospital visits hard. The nursing staff and doctor I saw were beyond kind, caring and helpful - explaining everything to me fully. My blood pressure was low, and they kindly allowed me to lie down in a side room rather than sit in the waiting area.

I just wanted to thank them for their excellent and compassionate clinical care. Unfortunately, I have forgotten their names, but hopefully, this can be passed on to them.

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Responses

Response from Raylene McLaggan, Clinical Service Manager, Out of Hours, NHS Greater Glasgow & Clyde 9 months ago
Raylene McLaggan
Clinical Service Manager, Out of Hours,
NHS Greater Glasgow & Clyde
Submitted on 01/06/2024 at 16:58
Published on Care Opinion at 16:58


Dear cats1958,

Thank you for taking the time to share your experience with Out of Hours (OOH) on Care Opinion.

I am delighted to see your feedback about our service.

We appreciate when staff are recognised for the professionalism, care and compassion that we strive to achieve at all times. We would love to share this good news and positive feedback with the staff involved in your care at OOHs. If you wish to provide any further detail, then please don't hesitate to get in touch with myself at Raylene.McLaggan@ggc.scot.nhs.uk

Take care and best wishes to you.

Raylene McLaggan

Clinical Service Manager, OOH

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