Care Opinion

Hands down the best care I have ever received .

Posted By Jill24

"Hands down the best care I have ever received ."

About: Vale of Leven General Hospital / Day Surgery Unit

(as a service user),

Was admitted to the day surgery ward for a knee arthroscopy. From the moment I entered it ( just after 8am ) until I left circa 6pm , I could not have asked for better care or attention .

I have been in quite a few hospitals over the years and this ward hands down administered the best care I have ever received .

Genuinely caring staff that went above and beyond the call of duty before and after my surgery .

One nurse in particular was exceptional , sorry forgot her name already 

I seriously hope I don’t have to return but if I do, I know I’ll be in the best hands .

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 9 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 20/06/2024 at 10:05
Published on Care Opinion at 10:05

picture of Kevin Torbet

Dear Jill24

Thank you so much for taking the time to share your positive experience with us on Care Opinion.

We are delighted to hear that your knee arthroscopy went smoothly and that you received exceptional care from our dedicated team on the day surgery ward.

Our staff are committed to providing the highest standard of care, and it is wonderful to know that they went above and beyond to ensure you felt comfortable and well looked after throughout your stay.

We will certainly pass on your kind words to the team, and especially to the nurse who made such a significant impact on your experience.

Thank you once again for your heartfelt message it really means a lot to the staff.

Kind regards

Kevin

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