"Most embarrassing for the patient"

A few weeks ago I was attending another clinic in the Greenock Health Centre on the 1st floor. There was a  Sandyford Sexual Health Clinic in progress in the same area.  The reason I know this is that the staff member doing this clinic had the door wide open the whole time while asking very sensitive and confidential questions to patients in an extremely loud voice. I think it should be fed back to the staff covering these clinics that it is most embarrassing for the patient attending the sexual health clinic but also for other patients in the waiting area or using the corridors to be hearing these very personal questions being asked. I can only imagine how the patient must have felt sitting there.