Care Opinion

Excellent staff at RFC Belfast

Posted By zebrawg46

"Excellent staff at RFC Belfast"

About: Royal Victoria Hospital / Regional Fertility Centre

(as a service user),

We recently met Kelly again for an early pregnancy scan. We met her in February and unfortunately lost the pregnancy shortly after. 

She was amazing with us this time. She was so practical and taking control of a stressful time, but with so much kindness and compassion- and humour!

I am so grateful to her and all the staff. We have had great experiences with Dr McManus and Dr Tang in the past. 

Thank you for making a stressful, emotional experience so much more bearable. It makes the world of difference and my husband and I really appreciated it. 
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Responses

Response from Conor McDowell RN, Assistant Services Manager / Lead Nurse, Genitourinary Medicine / Regional Fertility and Sexual reproductive Health, Belfast Health & Social Care Trust 8 months ago
Conor McDowell RN
Assistant Services Manager / Lead Nurse, Genitourinary Medicine / Regional Fertility and Sexual reproductive Health,
Belfast Health & Social Care Trust

Submitted on 21/06/2024 at 11:57
Published on Care Opinion at 11:57

Thank you so much for sharing your feedback with the team at the RFC. I am very sorry to read you have experienced such a difficult time and want to assure you the RFC team are here to support you should you need us, please just get in touch.

I will ensure this feedback is passed onto the relevant staff and in fact Kelly has seen this feedback this morning and is very thankful.

Thank you once again

Conor

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