"I came away actually feeling that I’d enjoyed the experience."

About: Nightingale Hospital Exeter / South West Ambulatory Orthopaedic Centre

(as the patient),

Everything that I experienced there was exemplary. It was spotless, well staffed and the care I received could not have been bettered.

Everyone who dealt with me gave me time, was kind, well informed and informative, and good fun.

I came away actually feeling that I’d enjoyed the experience. The aftercare in terms of exercises and medication was extremely well supported, informative and organised.

Altogether I never felt there was a time when I couldn’t ask questions and get useful answers from people that it was a pleasure to be with.

We’re very lucky to have such a service here in Devon.

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Responses

Response from Helen Bowmer, Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 8 months ago
Helen Bowmer
Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 26/06/2024 at 14:41
Published on Care Opinion at 14:41


picture of Helen Bowmer

Dear Olwen24,

Thank you so much for this feedback! I am so thrilled that you had such a positive experience with us from the staffing to the cleanliness. I have already shared this with the team and I know they will be thrilled that you actually enjoyed the experience.

Wishing you a speedy recovery and all the best for the future.

Helen Bowmer

Admin Services Manager

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