Care Opinion

They made me feel very special

Posted By bonanzahd39

"They made me feel very special"

About: New Victoria Hospital / Orthopaedics New Victoria Hospital / Theatres, Recovery and Anaesthetics

(as the patient),

Went into the new Victoria Hospital in Glasgow for knee replacement surgery.

I have never been in a private hospital before but I would imagine that they not any better than this hospital, absolutely first class care, especially nurses Jyoti, Trish, Elaine and Trisha who were excellent carrying out their duties.

They made me feel very special.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mary Taylor, Lead Nurse, Day Surgery - New Victoria Hospital, NHS Greater Glasgow and Clyde 8 months ago
Mary Taylor
Lead Nurse, Day Surgery - New Victoria Hospital,
NHS Greater Glasgow and Clyde

Submitted on 01/07/2024 at 16:40
Published on Care Opinion at 16:40

Dear bonanzahd39,

Many thanks for taking the time to share your story about your surgery here at the New Victoria Day Surgery Unit. We are delighted when we gain feedback from our patients and use these to ensure we deliver the highest standards of patient care our patient care.

I am so pleased to hear that our nursing team made you feel so special during your stay with us and that is the standard of care we strive for for each and every patient.

I will share your feedback and thanks to the individual nurses you have named and all of our care giving team.

I hope you are now recovering well at home.

With best wishes,

Mary Taylor

Lead Nurse

New Victoria Day Surgery Unit

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k