Care Opinion

Contact numbers

Posted By zebrawg46

"Contact numbers"

About: Maternity care / Maternity

(as a service user),

I'm finding it really tricky to get in contact with the maternity hospital about my booking appointment. The number on the self referral form just rings and times out, and a similar number I was given for RJMH reception isn't being answered. Do the phone numbers need updating? 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Elaine McMahon, Business Support Officer, Maternity and Neonatal Services, Belfast Health and Social Care Trust 3 months ago
We are preparing to make a change
Elaine McMahon
Business Support Officer, Maternity and Neonatal Services,
Belfast Health and Social Care Trust

Submitted on 03/12/2024 at 15:03
Published on Care Opinion at 16:58

Dear zebrawg46

My name is Elaine McMahon I am the new Business Support officer for the Maternity hospital Belfast. Thank you for taking the time to leave your story on care opinion.

Apologies it has taken so long for my reply, this has just been flagged to me by the patient experience team. I am currently in discussions with the Senior Management team, in regards to improving the patient experience with the telephone lines, I hope to update this in the near future.

Many Thanks

Elaine McMahon

Business Support Officer

RJMS

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k