Care Opinion

Timely response to questions via a telephone call

Posted By PositivePatient45

"Timely response to questions via a telephone call"

About: Royal Devon & Exeter Hospital (Wonford) / Cancer Services

(as the patient),

I called the helpline and spoke to Fallon with several non-urgent questions regarding my treatment.  As usual she responded efficiently and kindly, answering all my queries without making me feel I was making a fuss!

Thank you Fallon, and thank you to the wonderful NHS!!
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Responses

Response from Clare Rowley, Clinical Matron (Eastern Services), Cancer Services (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 8 months ago
Clare Rowley
Clinical Matron (Eastern Services), Cancer Services (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 22/07/2024 at 14:17
Published on Care Opinion at 14:18

Dear PositivePatient45

Thank you for your lovely feedback, I'm glad we were able to answer your queries over the phone. I'll share your feedback with Fallon.

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