Care Opinion

My Husbands journey through Vocal Chord Displaysia

Posted By Orain

"My Husbands journey through Vocal Chord Displaysia"

About: Queen Elizabeth University Hospital Glasgow / Day surgery Queen Elizabeth University Hospital Glasgow / Ear, Nose & Throat (Ward 11b) Queen Elizabeth University Hospital Glasgow / Outpatients

(as a relative),

My husband began losing his voice a couple of years ago and to cut a long story short was diagnosed with Vocal Chord Dysplasia. 

He began treatment in the Queen Elizabeth hospital and after a couple of minor surgeries was recently given the all clear although his voice will remain a whisper. 

Throughout this process every appointment he attended at the Queen Elizabeth was met with the most friendly, professional and caring staff from all the staff on the wards to the staff in clinic and the friendly guidance folk in reception.  It is clean and well catered too.

The ENT staff and surgeons are exceptional and he is most grateful.  I have been with him to some appointments and we have never been kept waiting and everything is well organised and friendly.

I feel sometimes in the past when there has been criticism of this hospital it has been harsh and unfair.  As far as we are concerned it is an exceptional hospital and a credit to all who work there.

Thank you so much for your care.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 8 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 31/07/2024 at 10:10
Published on Care Opinion at 10:10

picture of Kevin Torbet

Dear Orain

Thank you so much for taking the time to share your and your husband's positive experience at the Queen Elizabeth Hospital. We are delighted to hear that your husband received exceptional care during his treatment for Vocal Cord Dysplasia.

Your kind words about the staff's professionalism, friendliness, and the hospital's cleanliness and organisation are greatly appreciated. We strive to provide the best possible care and experience for all our patients, and it is heartening to know that we met your expectations during what must have been a challenging time for your family.

We will ensure your feedback is shared with the ENT team, surgeons, ward staff, clinic staff, and reception team. They will be pleased to hear that their efforts have made such a positive impact on your husband's treatment journey.

Kind regards

Kevin

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