Care Opinion

The care and attention was first class

Posted By Kenny79

"The care and attention was first class"

About: Care Homes / TorranceLodge

(as a relative),

My mother was booked in for respite for three weeks at Torrance Lodge. It has done her the world of good, the care and attention she received was first class, keeping her entertained and making friends as well. Sincerely hope she can go back there next time when respite is due again. 

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Responses

Response from Aileen Ferrier, Business Support Administrator to Head of Locality Health & Care & Care Opinion Champion, EA Health & Social Care Partnership 6 months ago
Aileen Ferrier
Business Support Administrator to Head of Locality Health & Care & Care Opinion Champion,
EA Health & Social Care Partnership

Business Support Administrator and Care Opinion Champion

Submitted on 03/09/2024 at 15:57
Published on Care Opinion at 16:13

Thank you so much for taking the time to let us know of your mum's time at Torrance Lodge, I will pass on to the team who I am sure will appreciate it.

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Response from Charlie Allan, Service Officer Contract and Compliance, East Ayrshire Health and Social Care Partnership 6 months ago
Charlie Allan
Service Officer Contract and Compliance,
East Ayrshire Health and Social Care Partnership

Submitted on 04/09/2024 at 16:15
Published on Care Opinion on 05/09/2024 at 07:51

As commissioning officer for Torrance lodge, I am delighted to hear the excellent care your mother has received from the team at Torrance lodge. And thanks also for taking the time to post this comment. I'm sure the manager and staff will be really happy to hear this.

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