Care Opinion

They were first class

Posted By Simon562

"They were first class"

About: Whiteabbey Hospital / Ward 3 Rehabilitation Unit

(as the patient),

Unfortunately a stroke happened.

It just came over me, just shopping , and before I knew about it I was in the hospital with serious issues.

I spent the next month in Whiteabbey hospital more or less. I can honestly say it was a fantastic place for me.

The physios were fantastic, and I went from not speaking and walking, to basically walking and talking out the door.

They were first class. The staff were also amazing, they made me feel part of the family, and kept my head up whenever I was feeling way down. Cracking people and I would not have walked out of the there in a month without them.

The only thing I was say the food was awful, but with all good points that is allowed.

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Responses

Response from Catherine Ward, Physiotherapist Lead, Physiotherapy, Mental Health service, Learning Disability, Domicillary Care, NHSCT 7 months ago
Catherine Ward
Physiotherapist Lead, Physiotherapy, Mental Health service, Learning Disability, Domicillary Care,
NHSCT

Submitted on 05/08/2024 at 10:04
Published on Care Opinion at 10:12

Dear Simon562

My name is Catherine Ward and I am one of the Clinical Leads of the Physiotherapy Service in the Northern Trust. I am sorry to hear that you a stroke and that it caused such significant difficulties however it sounds that your recovery is going well. I know the Physio team in Whiteabbey, along with all their colleagues, do an excellent job and strive to help patients reach their full potential. We are aware of the wonderful team and their hard work but it is lovely to see it recognised in your feedback and I will ensure that they are made aware of your kind words.

I hope that you continue to use the advice and guidance from the physio team to work towards a full recovery

Best Wishes

Catherine Ward

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Response from Claire Bond, Lead Nurse Community Hospitals, Community Care, NHSCT 7 months ago
Claire Bond
Lead Nurse Community Hospitals, Community Care,
NHSCT

Submitted on 06/08/2024 at 22:08
Published on Care Opinion at 22:08

Dear Simon562,

My name is Claire Bond and I am the Lead Nurse for Whiteabbey Ward 3.

I am sorry to hear that you suffered a stroke I can only imagine how frightening a time this must have been for you. I am delighted to read how the recovery you received supported you with your mobility and speech and I truly hope you are continuing to recover well.

The staff in Whiteabbey will be delighted to read this positive feedback and I will share this with them all.

Kindest Wishes,

Claire

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