Care Opinion

Excellent midwifery care

Posted By zebrawg46

"Excellent midwifery care"

About: Maternity care / Ante-Natal Clinic

(as a service user),

I was seen yesterday at my maternity booking appointment by midwife Eimear and student midwife Zoe, both of whom were so supportive and professional.

They managed the changes with Encompass really well and made me feel really well looked after. Zoe was extremely competent for a student - I was really impressed.

A big thank you also to senior midwife Eilish, who was so kind and settled me during our scan. Some longer waits to be seen, but fantastic care.

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Responses

Response from Laura Maunder, Lead Midwife, Maternity Assessment Unit/Early Pregnancy Unit/Johnston House/E Ward/Day Obstetric Unit, Belfast Health and Social Care Trust 7 months ago
Laura Maunder
Lead Midwife, Maternity Assessment Unit/Early Pregnancy Unit/Johnston House/E Ward/Day Obstetric Unit,
Belfast Health and Social Care Trust

Lead Midwife

Submitted on 05/08/2024 at 11:51
Published on Care Opinion at 11:51

Thank you for taking the time to share your experience of the maternity booking appointment. It is lovely to have this very positive feedback and know that Eimear and Zoe were able to support you through the booking appointment.

The booking appointments can be a little longer than we would like and this is due to the new Encompass system, but the staff are working very hard to ensure women have a positive experience when they attend for this appointment.

I will pass on your comments to Eimear, Zoe and Eilish who will be delighted to receive such lovely comments.

Many thanks

Laura

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