"The support I received was absolutely inadequate"

About: Community Services (AMH) / CMHT South

(as a service user),

I went through divorce, fought for my kids, was struggling to hold my job down and lost my mother having been brought up in a single parent family and never having met my father let alone been influenced by him, and this resulted in me attempting to commit suicide as a result.

I woke up two days later in intensive care.

I was seen by the crisis team and they allowed me to go home.

I was on the sick from work

As a result of not being at work I had no company vehicle and was isolated in a separate village to my main family.

I was made to wait 18 weeks on a waiting list to receive treatment whilst work would not allow me to return until I received treatment.

In this 18 weeks I have never felt so vulnerable and alone. With no support, no mental health support, no income (with bills to pay).

If ever there was a way to make someone want to finish the job they failed (killing one's self), Primary Care nailed it.

I was totally broken mentally.

It took me 20 weeks to overcome my immediate mental health issues and start to improve.

I undertook 8 sessions of a dealing with feelings group up until someone I knew from my local village joined the group. Not wanting to divulge my personal issues in front of this person knowing that they would share this information I quit the group- notified the course admins and was basically told ok well we'll get you on the next courses in a couple of months.

To say I truly did not see a life for myself on this planet doesn't even come close and I feel the support I received was absolutely inadequate.

I believe I would be dead if it was solely primary care I had to rely upon for support and I feel totally failed and negatively affected by the current system. In my experience, it does not work. Think again....

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Joanne Goulding, Primary Care Mental Health hubs Team Manager, Rotherham, Doncaster and South Humber NHS Foundation Trust 7 months ago
We have made a change
Joanne Goulding
Primary Care Mental Health hubs Team Manager,
Rotherham, Doncaster and South Humber NHS Foundation Trust
Submitted on 07/08/2024 at 15:45
Published on Care Opinion on 08/08/2024 at 07:41


Thank you for taking the time to leave feedback. Your situation sounds both difficult and distressing, we are sorry to hear that you have had a negative experience with our service.

We want to assure you that we take all feedback seriously and are constantly working to improve our service and our waiting times.

If you would like to discuss your experience further, please don’t hesitate to contact us on 0300 211 083 or alternatively you may wish to contact the Patient Advise and Liaison Service at https://www.rdash.nhs.uk/policies/patient-advice-and-liaison-service-pals-policy/

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k