"The nurses were always very caring and helpful"

About: Rapid Response Teams / Rapid response team Derry/ Londonderry

(as a service user),

This is my 4th time that I have needed the nurses, they always had a smile for everyone.

The nurses were always very caring and helpful to me as I was able to talk to any of them, they always made time for me and all the patients there even if they were really busy.

The nurses always made me feel like they are our friends.

I really cant say enough of how they cared for me, beautiful nurses have all big hearts.

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Responses

Response from Tina McCauley, Rapid Response Team Clinical Co-ordinator, Community & District Nursing, Western Health & Social Care Trust 7 months ago
Tina McCauley
Rapid Response Team Clinical Co-ordinator, Community & District Nursing,
Western Health & Social Care Trust

I manage the rapid response nursing team for Derry,Strabane and Limavady

Submitted on 13/08/2024 at 21:05
Published on Care Opinion at 21:05


Hello Xraygq64,

My name is Tina McCauley and I am clinical coordinator with the rapid response team in Derry.

Thank you so much for taking the time to share your experience of your care by the rapid response community team on this platform.I am really heartened to hear that all your experiences with us have been positive and that you feel that you have been cared for by a friend with a big heart. It is such a lovely description of all the staff.

Please be assured that I will pass on your very kind words and thoughtful feedback to all the team and I know that they will be truly humbled by your words.

Kindest Regards

Tina

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