"Blood tests"

I visited clinic A today for routine bloods for my illness. I am a needlephobe, and even though I’ve been getting blood tests regularly for near on 15 years, it still terrifies me. I cannot remember the name of the HCSW that did my bloods today, but she was excellent. Totally put me at rest. I have had experiences where I am made to feel a nuisance or irrational. I just wish I could book her every time! As a fellow healthcare professional, it is good to see colleagues who have good bed side manner and treat patients the way they would like their loved ones treated. Thank you (hope you can track her down to say thank you, she works every second Thursday in clinic A).