Care Opinion

Professional and courteous at every appointment

Posted By TClydesdale

"Professional and courteous at every appointment"

About: Craigavon Area Hospital / Orthoptics

(as a parent/guardian),

Immersive Reader

My daughter attended an appointment with Ophthalmology in Lurgan Hospital with Holly. 

We have always found Holly to be very patient, professional and courteous at every appointment. 

My daughter has autism and Holly is great with taking her time and explaining everything to my daughter beforehand. 

Keep up the great work Holly! 5⭐️

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Matthew Groogan, Interim Head of Orthoptics, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 6 months ago
Matthew Groogan
Interim Head of Orthoptics, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Submitted on 03/09/2024 at 12:28
Published on Care Opinion at 12:32

Immersive Reader

Hi,

Thank you so much for taking the time to contact us and share your thoughts and your experience with us at Lurgan Hospital. Its heart warming to hear how well your appointment was received and how Holly is able to engage in a professional manner and communicate with your daughter.

I will pass this kind message to Holly and I know she will appreciate your very kind words.

Many thanks again and best wishes,

  • 1 person thinks this response is helpful