"Left feeling badly let down"

I had waited 5 months for an appointment with a Consultant Surgeon following tests and was told my case was a very complex one which required specialist opinion. The appointment with the Consultant was then moved back 3 months.

As soon as I sat down it became apparent that the clinician knew nothing of my case and they appeared completely disinterested. They made it clear they wouldn’t consider me for surgery and I was in literally for 5 minutes. I felt dismissed by their manner and they were calling for another patient before I had even left the room.

Not what you would expect after such a long wait for an appointment and answers. It was a waste of my time and the appointment could have been offered to someone else. I now have to wait again for a new GI appointment which I feel I should have had from the start and I would know my treatment plan by now.

I have always valued the NHS and at a time when I really needed their help I have been left feeling badly let down by the lack of care and compassion.

I am a young man and can’t move forward with my life until I know what can be done to help me.