"Went through every detail which helped enormously"

I had a really good experience at the pre-op Clinic. The nurse Steph that I had was very nice and just really friendly and chatty. She was caring and compassionate throughout the time that I spoke to her at my appointment. She really went the extra mile for me in my appointment and I really appreciate her time. She went through every detail of my surgery and general anaesthesia with me which helped enormously and offered a lot of comfort and support when I was getting really anxious about surgery. I am really grateful to her. Thank you Steph :)