Care Opinion

Everyone was lovely and kind

Posted By Escott

"Everyone was lovely and kind"

About: New Victoria Hospital / Minor injuries unit

(as a parent/guardian),

I recently took my daughter up to the MIU for a swollen hand - everyone: receptionist, ANP, radiographer, HCA was lovely and kind. We were seen quickly, diagnosed with a fractured hand and discharged with a splint (which my daughter is thrilled with). Big thanks to all for a great service 

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Responses

Response from Karen Hughes, Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde 5 months ago
Karen Hughes
Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde

Senior charge nurse & emergency nurse practitioner within the ED & Miu of the Queen Elizabeth University Hospital

Submitted on 25/09/2024 at 11:01
Published on Care Opinion at 11:01

picture of Karen Hughes

Dear Escott,

thank you so much for taking the time to submit a care opinion. I hope your daughter is recovering well from her injury, that sounded quite painful!

I will pass on your lovely comments to the staff at the Minor Injury Unit, they will be delighted you appreciated their care and attention and were seen promptly.

with kind regards,

Karen

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