Care Opinion

From the moment I stepped onto the ward I felt safe

Posted By Nana123

"From the moment I stepped onto the ward I felt safe"

About: Bluestone Unit (In-patient wards for mental health) / Bronte Ward

(as a service user),

I was admitted to Brontë ward after my mental health took a massive dip. I seen no way out so tried to end my life.

From the moment my sister accompanied me on to the ward I felt safe and believed I had hope and wanted to get better for my families sake.

Now I'm back to work and back on my feet and I couldn’t have done it without the treatment I received in Bronte.

All the nurses doctors HCAs and even domestic staff are fantastic.

Special mention to nurses Donna, Natalie, Diana and HCA Terri and Kelly who always listened just when I needed a listening ear and supported me by keeping my busy mind distracted from my thoughts.

Thank you everyone 

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Responses

Response from Bronagh Shaw, Ward Sister, Bronte ward, Mental Health and Disability Directorate, Southern Health and Social Care Trust 5 months ago
Bronagh Shaw
Ward Sister, Bronte ward, Mental Health and Disability Directorate,
Southern Health and Social Care Trust

Submitted on 25/09/2024 at 18:02
Published on Care Opinion at 18:02

Thank you for taking the time to provide this feedback.

I'm really glad to hear that the team helped you so much, and that you had such a positive experience whilst under our care.

I look forward to sharing this with that staff you have mentioned, and I wish you every success with your ongoing recovery.

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Response from Jennie Lee Simms, Lead Nurse Bluestone, Mental Health and Disability Directorate, Southern Health and Social Care Trust 5 months ago
Jennie Lee Simms
Lead Nurse Bluestone, Mental Health and Disability Directorate,
Southern Health and Social Care Trust

Submitted on 25/09/2024 at 18:04
Published on Care Opinion at 18:04

picture of Jennie Lee Simms

Thank you for sharing your story with us, it is so lovely to read about your positive experience in Bronte Ward.

It is great to hear you felt safe on the ward and the care and support you received from the named individual staff and Team as a whole provided you with hope for your future.

It is really great to hear that you are now back to work and doing so well and we will look forward to sharing this lovely feedback with Bronte staff.

Take care and we wish you well for your future.

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