I had a procedure at day surgery in Stracathro yesterday. I was nervous, but all staff were very good at putting me at ease. However, one staff member stood out, Donna in the recovery area.
She was attentive, sat by me, listened and responded to my pain and helped to distract me. She treated me with such kindness and compassion, an absolute star.
Thank you Donna, never underestimate the difference you make.
"Never underestimate the difference you make"
About: Stracathro Hospital / General Surgery Stracathro Hospital General Surgery By Brechin DD9 7QA
Posted by Tog (as ),
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