Care Opinion

No information

Posted By dhd89

"No information"

About: University Hospital Ayr / Urology

(as the patient),

Went for a camera into my bladder, then told I needed a bladder rinse and now a letter arrived for a general surgery assessment, I don't know why this has happened and no one else in urology has told me why or what my problems are. Normally, I was told everything by the usual person, but now having different people doing the camera work meant no information. Tried my best, but no one's responding to my questions.

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Responses

Response from Claire McCracken, Assistant General Manager – Surgical Services, University Hospital Ayr, NHS Ayrshire & Arran 5 months ago
Claire McCracken
Assistant General Manager – Surgical Services, University Hospital Ayr,
NHS Ayrshire & Arran

Submitted on 27/09/2024 at 16:00
Published on Care Opinion at 16:00

Dear dhd89,

Thank you for taking the time to share you recent experience of Urology Service within University Hospital Ayr via Care Opinion.

I'm sorry to learn you have had no responses to your recent queries. It is difficult for us to look into the specific concern you have raised in relation to your urgent referral as Care Opinion is completely anonymous.

I would like to look into this for you and if you would find this helpful, you can leave your contact details with my secretary on 01292 616488 and I will call you back.

Thank you

Claire McCracken

Assistant General Manager Surgical Services

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