Care Opinion

Exceptional care and support

Posted By Et93

"Exceptional care and support"

About: Glenrothes Hospital / Rehabilitation & Recovery

(as a relative),

The support and care that staff provided  for not only my gran but my family during the last few months were exceptional.

The staff were caring and thoughtful, they adapted well to my gran's complex needs and although the situation was challenging at times they worked well as a team to look after her. 

The team kept us a family well informed throughout her stay in hospital. During her last few days they kept her extremely comfortable and did everything in their power to make us as a family feel comfortable and supported.

We are very grateful for your support and care during this difficult time. Thank you. 

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Responses

Response from Lynnette Marshall, Head of Nursing, Community Care Services - Inpatients, NHS Fife 5 months ago
Lynnette Marshall
Head of Nursing, Community Care Services - Inpatients,
NHS Fife

Submitted on 07/10/2024 at 08:48
Published on Care Opinion at 08:48

picture of Lynnette Marshall

Good morning Et93,

I am so sorry to hear of the loss of your Gran, please accept my sincere condolences. Thank you for taking the time to provide such valuable feedback during what must be a challenging time for you and your family.

I am pleased to hear of the support and care provided by the team at this time to both your Gran and family.

I would be keen to share this feedback with the ward involved in your Gran's care and wonder if you could possible share this information with me via email at lynnette.marshall2@nhs.scot.

Kind regards,

Lynnette

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