My elderly mother was taken into Ninewells a few weeks ago, she had to wait in the corridor for over an hour before getting a bed in A&E. She waited 4 hours before she was seen by anyone in A&E, in that time not one person came over to say there would be a long wait or even to acknowledge my mum.
I left her late at night in A&E after being told she would be moving up to a ward shortly, when I spoke to her the next day she told me she was not moved from A&E until the early hours of the morning!
She was greeted at AMU by a nurse loudly speaking to another nurse questioning why she was there and was not provided with a buzzer or water therefore had to wait until another nurse noticed.
Mum was moved to ward 16 later on that day and the care in that ward was a total contrast to AMU. Most of the nurses were caring and compassionate, the only issue she had was the food, she could hardly eat any meal that was put down due to it being over cooked, dry or not suitable for her condition, overall it was not the most pleasant experience for someone so old and frail and in need of treatment and some kindness.
"Hospital care at Ninewells"
About: Medicine for the Elderly / Acute Medicine for the Elderly (ward 16) Medicine for the Elderly Acute Medicine for the Elderly (ward 16) DD1 9SY Ninewells Hospital / Accident & Emergency Ninewells Hospital Accident & Emergency DD1 9SY Ninewells Hospital / Acute Medical Unit (AMU) Ninewells Hospital Acute Medical Unit (AMU) DD1 9SY
Posted by greenee76 (as ),
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