"Careless care "

I've had two outpatient appointments.

The Drs are professional and attentive but the nursing and admin is careless:

A nurse taking pre procedure blood pressure did not do it correctly and when I politely asked if the cuff needed moving to allow the tube to run down my arm in the correct place - she dismissed my concern and said it was fine.

Second procedure nearly couldn't be completed as they hadn't taken account of my dietary requirents. In addition, the booking phone call had not given me clear instructions - I had to Google what I was supposed to do to prepare.

I worry about the quality and professionalism of some of the staff.

The hospitals have both been clean and well appointed but I lack confidence in the care.