Care Opinion

The experience I had was so incredibly positive

Posted By cycloneyb74

"The experience I had was so incredibly positive"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

I had the coil inserted. I was very anxious prior to this following a traumatic birth and being worried about an invasive procedure.

The experience I had was so incredibly positive from the first Health Care Professional who took my samples, observations etc to the doctor who fitted the coil. They were so informative, kind, friendly, knowledgeable and immediately set me at ease.

I would recommend Branston clinic to anyone.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 5 months ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 16/10/2024 at 13:48
Published on Care Opinion at 13:48

picture of Andrew Garratt

Hi Cycloneyb74,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am pleased that you had a positive experience during your coil fitting appointment at the Branston Clinic. 😊

Kind regards,

Andrew Garratt, Senior Administrator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k