"Treated and cared for to the very highest of standards"

About: Primary Care / Podiatry

(as a service user),

I feel strongly that when good care is administered and praise is due it should be highlighted. 

My son suffers with Spina Bifida and all associated ailments attributable. 

For over 9 years he has had to attend podiatry at Towerhill and has been administered,  treated and cared for to the very highest of standards over the years. He has looked after by different members of staff over the year's and the continuity has been beyond reproach.

He feels that his weekly treatment is almost a social event such is the raporte and care given. 

I must name his current team of staff for praise. Cherith for the appointments who goes beyond her job spec I suspect, who ensures he never misses out.

Fiona and her side kick Eilish his podiatrist who weekly attends to his wounds and Dressings. Without wishing to jeopardise current healing by praising progress but his feet are looking the best they have ever done since treatment commenced all those years ago.

When one considers amputation was being considered, the fact my son still has his feet is down to the care and treatment by the podiatry team at Towerhill. 

I would appreciate it if all staff concerned could be given access to this email and feel free to post on notice boards .

With my sincere thanks.

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Responses

Response from Claire Gallagher, Podiatry Team Lead, Adult Community Services Directorate, Southern Health and Social Care Trust 5 months ago
Claire Gallagher
Podiatry Team Lead, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 18/10/2024 at 16:00
Published on Care Opinion at 16:00


Thank you so much for sharing your son's journey within the Podiatry department.

It is lovely to hear such wonderful feedback regarding the work that has made a positive impact on the life of our patient.

I will share this message with the entire team and I will bring it up at our staff meeting. I know the ladies involved will be delighted to hear they have made such a difference.

many thanks

Claire Gallagher

Principal Podiatrist

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