"Absolutely 10/10 for care and understanding."

About: Queen Elizabeth University Hospital Glasgow / Cardiac Rehabilitation

(as the patient),

I had aortic valve replacement n March, done in Cromwell in London. I returned home to Scotland and was referred to the Cardiac Rehab team in the Queen Elizabeth University Hospital.

The cardiac team were all great,  very understanding and great patience, the rehab was fun as well as being important to my ongoing wellbeing. 

I felt an improvement after a couple of weeks attending, better breathing and better stamina, which improved as the rehab continued. 

Teresa is excellent in what she does,  as regards keeping everyone within their abilities, and not pushing anyone to over exercise but to exercise just enough to advance them every week. She has patience and understanding of all types of heart procedures (which was difficult for the team in my case as it was done Keyhole, (so a little bit different to the normal sternotomy) and works within the guidelines of peoples abilities. 

Helen, was also very good and gave me reassurance about my high blood pressure which has been ongoing for a while, after my operation. 

All in all this 10 week rehab was of great help to myself and others I met there, and was a positive experience in my life. Absolutely 10/10 for care and understanding. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 4 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 29/10/2024 at 10:10
Published on Care Opinion at 10:10


picture of Kevin Torbet

Dear Bischon1

Thank you so much for sharing your story with us. We’re delighted to hear that your cardiac rehabilitation journey at the Queen Elizabeth University Hospital was such a positive and impactful experience. It’s wonderful to know that the care, guidance, and expertise from Teresa, Helen, and the entire cardiac team helped you safely build your strength and improve your wellbeing.

Your kind words will be a tremendous encouragement to the team, who strive to tailor care to each patient’s unique needs and recovery goals.

We’re thrilled that your breathing, stamina, and confidence have all improved through the program, and we hope these benefits continue long into the future.

Wishing you all the best on your journey to full health, and thank you again for your trust and appreciation for our cardiac rehab team.

Kind regards

Kevin

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