I recently attended the Cardiac hub at UHD. The Nursing staff were very attentive and welcoming. I had an ECG and Nursing staff obtained my clinical observations.
I was then shown a seat to sit on, I didn’t have long to wait until I was seen by a speciality doctor. Unfortunately all patients were sitting very close to each other and there was no confidentiality or privacy. The doctor seemed to be distracted by what was going on around the ward/area and I felt I wasn’t being properly listened to, some sitting and standing clinical observations were obtained and then given to the doctor to review.
I was then reviewed by the doctor and told I needed to have a 24-hr tape, the technician came quite quickly and gave me the device and instructions on how to attach the monitor at home. I contacted the doctor's secretary to ask for a copy of my visit and was informed I could obtain a copy from my GP, which I did.
I have looked at this visit summary and have noticed that there is information included that I did not tell the speciality doctor in relation to current prescribed medication and my family history, which has somewhat made me very annoyed as I felt that the doctor wasn’t listening correctly to me at the time of my consultation and I feel my visit summary in fact confirms that!
"I felt I wasn’t being properly listened to"
About: The Ulster Hospital / Cardiology Hub The Ulster Hospital Cardiology Hub Newtownards BT16 1RH
Posted by TClydesdale (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Nial Scott