Care Opinion

I am always greeted with a smiling face

Posted By YodaShmurda

"I am always greeted with a smiling face"

About: Stirling Care Village / Livilands Resource Centre

(as a service user),

This is a quick note to say that the care I have received from Livilands staff has been excellent.

Between Karen, Georgi and nurses like Logan and Kerry, I am always greeted with a smiling face and can count on any one who I interact with (from receptionist staff to CPN) to be helpful, kind and understanding.

Thank You Livilands.
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Responses

Response from Laura McTaggart, Senior Charge Nurse, Adult Mental Health, NHS Forth Valley 4 months ago
Laura McTaggart
Senior Charge Nurse, Adult Mental Health,
NHS Forth Valley

Submitted on 31/10/2024 at 13:13
Published on Care Opinion at 14:10

Dear YodaShmurda,

Thank you for taking the time to provide this feedback, it is lovely to hear of your experience. Our goal is to make the environment friendly and welcoming, it is reassuring that your experience has supported that this is the case.

I have passed on your comments to the team which I am sure they will all appreciate.

Many thanks

Laura McTaggart

Senior Charge Nurse

Livilands RC

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