Care Opinion

They were extremely lovely

Posted By Kat95

"They were extremely lovely"

About: Inverclyde Royal Hospital / Gynaecology

(as the patient),

I recently had to go in for a colposcopy which I was really worried about as I’m very squeamish. I went to Inverclyde Hospital & Kirsty & Karen could not have been nicer. They were so patient with me & made me feel so at ease knowing how anxious I was. They were extremely lovely & deserve praise for their hard work & genuine niceness. 

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Responses

Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde 4 months ago
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde

Submitted on 29/10/2024 at 13:14
Published on Care Opinion at 13:14

picture of Nikki Harvey

Dear Kat95,

Thank you for spending the time to feed back on your experience at our colposcopy clinic at Inverclyde.

I appreciate how this type of appointment can cause women to worry.

Kirsty and Karen will be please to hear you found them patient and they made you feel at ease knowing how anxious you were; as well as being described as extremely lovely & deserving praise for their hard work & genuine niceness. I will share this with them.

I wish you well.

Kind regards,

Nikki

Nikki Harvey Lead Nurse Gynaecology/ACS

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Response from Jennifer Harvey, Senior Charge Nurse, Gynaecology Outpatients, Inverclyde Royal Hospital/Royal Alexandra Hospital, NHS Greater Glasgow and Clyde 4 months ago
Jennifer Harvey
Senior Charge Nurse, Gynaecology Outpatients, Inverclyde Royal Hospital/Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 29/10/2024 at 13:21
Published on Care Opinion at 14:09

Dear Kat 95

Thank you for taking the time to feedback on your experience about your colposcopy appointment at the IRH.

Kirsty and Karen will be delighted to hear that they made you feel at ease and that you felt supported during this anxious time.

I will pass on your kind words and praise to Kirsty, Karen and the rest of the IRH colposcopy team

Thank you

Kind Regards

Jen

Jen Harvey Senior Charge Nurse Gynaecology/Colposcopy Outpatients IRH

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