Care Opinion

Staff don't care about mental health

Posted By octanstr96

"Staff don't care about mental health"

About: Hull Royal Infirmary / Accident and emergency

(as a service user),

Staff don't care about mental health in A&E, absolutely disgraceful.  There was no understanding of autism or of mental health.  I felt abandoned and upset.  

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Responses

Response from Judi Cole, Patient Experience Project Officer. , Patient Advice and Liaison Service, Hull University Teaching Hospitals NHS Trust 4 months ago
Judi Cole
Patient Experience Project Officer. , Patient Advice and Liaison Service,
Hull University Teaching Hospitals NHS Trust

Submitted on 07/11/2024 at 09:37
Published on Care Opinion at 09:37

Thank you for placing your posting on the Care Opinion website. We are sorry to read of your recent experience in our Emergency Department. We will ensure your comments are shared with the managerial and nursing team.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards

Patient Experience Department

NHS Humber Health Partnership

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